Owner Association Managers have a full suite to handle all aspects of managing communities and associations
SmartProp Owner’s Association Manager is designed to bring along an efficient operation of the OAM team while optimizing the interaction between the OAM and the community members through an easy to use community wall that will handle announcements for notices, meetings and other events.
Smartprop is designed to be simple with a special focus on the user dashboard and menu shortcuts for favorites. All within a collapsible menu to save screen space while working.
Dashboard
Focus has been given to be able to import all data (Units / Unit Owners / Budget) and automatically generate Invoices and email them directly to unit owners.
Invoice Generation
SmartProp comes with a very powerful request / ticketing system that is used to handle service charge collection (CRM) & all other requests incoming from the community that can be assigned by the manager to any team member with a history of all updates on it.
CRM Contact Management
In addition to operational functions of an OAM, smartProp handles all related Financial Accounting entries seamlessly and is designed to take advantage of a very mature ERP system that make financial reporting for the OAM a worry of the past.
Competitive Advantages
- Optimal data design with clear data separation ex: Unit owner can view their invoices and unit among all communities even if they are managed by different OAM while the data of each OA remains private / Financial reports are run for each Association separately
- Developed, maintained and supported locally in the UAE for the UAE market
- Rapid Development and ability to respond to client modification requirements quickly
- Focus Efficient Operation (automatic generation of invoices / workflows / tickets)
- Competitive pricing
Features List
Dashboard
- Personalized sidebar
- Incoming Requests / Request Management
- Approval Workflow Summary
- Community Wall
- Service Charge outstanding Summary
Association Management
- Add Association
- Import Unit Owners
- Add Budget & Budget Lines
- Add Payment Schedule for each budget
- Generate Invoices and collection Ticket
- Budget Analysis Report
- Report (P&L / Budget Analysis / Penalty Ledger)
Contact Management
- Overview of units / Invoices
- Email Statement of account
- History of all communication
- Customizable Mail Templates Community Wall
- Notices
- Events
- Meetings
Dunning Management (Late Payment Penalty)
- Setup Dunning Levels (with late charges and penalties)
- Dunning Run
- Penalty Ledger Report
A/P Cycle (Purchasing)
- Add RFQ
- Issue PO based on RFQ
- workflow for PO approval
- workflow for Vendor Payment Approval
- Vendor Payment
Financial Accounting (report on any Association separately)
- Bank reconciliation
- Profit & Loss
- Trial Balance
